Shipping policy

Shipping Information

At Labelmatch, we are committed to providing a reliable and transparent shipping experience for our customers throughout the United States. This Shipping Policy explains how orders are processed, shipped, and delivered.

Please review the information below before placing an order.

Shipping Coverage

We currently ship to addresses within the United States.

At this time, international shipping may not be available for all products and destinations.

Order Processing Time

Orders are processed during normal business days:

Business Days: Monday – Friday
Business Hours: 9:00 AM – 5:00 PM (EST)

Orders placed before 3:00 PM EST are typically processed on the same business day whenever possible.

Orders placed after 3:00 PM EST, on weekends, or on public holidays will be processed on the next business day.

Handling Time

Our standard handling time is:

1–2 Business Days (Monday–Friday)

During this time, orders are verified, prepared, packed, and transferred to the shipping carrier.

Estimated Delivery Time

After an order has been shipped, standard transit time is:

2–3 Business Days (Monday–Friday)

Total Delivery Time

The estimated total delivery timeframe, including processing and shipping, is:

3–5 Business Days (Monday–Friday)

Please note that delivery estimates are provided in good faith and may occasionally vary due to carrier operations, weather conditions, holidays, or other circumstances beyond our control.

Shipping Rates

We offer simple and transparent shipping rates throughout the United States.

Free Shipping

Orders over $200 USD qualify for Free Ground Shipping.

Flat Rate Shipping

Orders under $200 USD are charged a flat shipping fee of $15 USD.

Shipping charges are displayed during checkout before payment is completed.

Shipping Carriers

To provide dependable delivery service, Labelmatch may ship orders using trusted national and regional carriers, including but not limited to:

  • UPS

  • FedEx

  • USPS

  • Other qualified delivery partners when appropriate

The carrier selected for your order may vary depending on package size, destination, and shipping requirements.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Tracking details may take up to 24 hours to become active within the carrier's system.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, shipping delays, additional carrier fees, or delivery issues may occur.

If you notice an error in your shipping information, please contact us as soon as possible before your order is shipped.

Lost, Delayed, or Damaged Shipments

If your shipment arrives damaged, appears lost, or experiences an unusual delivery delay, please contact our customer support team.

We will work directly with the carrier to investigate the issue and help determine an appropriate resolution.

Contact Us:

If you have questions regarding shipping, delivery times, or order status, please contact us.

MABIS SHIPPING SOLUTIONS INC.

Business Address:
126 W Streetsboro St #14
Hudson, OH 44236
United States

Phone: +1 800-726-7334

Email: yescompany@labelmatch.com

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)